FAQs

How much is delivery?

I'm a member, but I still can't browse the stock?

When first arriving at Crep Circle, make sure to click the small person image in the top right corner. From here you can sign into your Crep Circle account and gain access to all your membership perks.

When will I receive my order? 

We know how important speedy delivery times are to you and your customer. That's why we offer guaranteed next day delivery on all orders placed before 3pm. 

Please note orders are delivered Monday to Saturday, excluding Bank Holidays. We cannot accept responsibility for late deliveries due to unforeseen circumstances.

Do you deliver to university addresses?

Yes we do, but please ensure you provide detailed information such as; room number, name of residency hall, building, block or department. Without this information parcels may go missing!

How will my packages be sent?

All our UK orders are sent by Royal Mails tracked and signed-for service.

International orders are sent by Royal Mail International tracked and signed for service. 

Do I have to pay custom's charges/import duty? 

For any questions about custom charges and import duty, please don't hesitate to message us on Instagram @CrepCircle_.